It’s been another fun
day of “blame the cloud” around the media universe, and only very few of those
media groups are smart enough to understand what they’re actually looking
at. Word has spread that a hacker, or
group of hackers, was able to crack user accounts in Apple’s iCloud and gain
access to intimate photos of various celebrities.
The headline of the Washington Post indicates that this raises “more
questions around the security of the cloud”.
What the Washington Post doesn’t get is that it’s not the security OF
the cloud, it’s the security IN the cloud.
According to most reports, it seems that hackers were able to gather
email addresses and passwords, or use tricks to leverage the email addresses in
enabling the hacker to reset the passwords.
Another apparent way in was through hacking a service of Apple’s that
helped open up a door to the user data on iCloud.
Let’s be very clear
that none of these methods means that “the cloud” was compromised. Whether your data is in a cloud, on a server
under your desk, or in your corporate datacenter, if a malicious user gains
access to your user name and/or password, they’re going to be able to exploit
your account(s). If a user gains access
to a service such as “Find My iPhone” that has connectivity to your data, but
has a security flaw, they’ll be able to exploit that. Again, this has no bearing on where your data
rests, cloud or otherwise. A key
sentence from this story by DataCenter Knowledge?: “Cloud … is only as safe as the services that
rest upon [it].”
Cloud infrastructure operates
mainly with a shared responsibility model.
This means that the cloud provider is generally responsible for the
security of its systems up to the servers on which your data resides. However,
beyond that, from the operating system on up, the user or company is responsible
for that security. As an example, an
infrastructure (cloud) provider such as Amazon Web Services will provide the
servers on which you can run your website or host your files. It, generally,
isn’t responsible for what you use that server for. If you don’t bother to (or
don’t know to) put in the necessary security firewalls on that server to limit
access, you’re running the risk of your data being available. If you don’t bother to (or don’t know to)
limit access to certain ports for traffic to your server, you’re opening major
holes for exploitation. That’s not a
fault of the cloud provider, that’s user error.
Cloud and application
providers have taken steps over the years to try and increase security not only
of their own infrastructure and data, but to help users protect
themselves. Some of these methods
include multi-factor authentication (MFA) and rotating passwords. It also includes some services in which you
have to rotate passwords on a regular basis, without using previous ones
again. While seemingly inconvenient to
the end user, it provides an important step in trying to stay ahead of the
game. Users should take advantage of
these components.
I suggest, and adhere
to when offered to me, utilizing MFA for all accounts. For those unfamiliar with MFA, examples
include setting your email provider or Twitter accounts to text you a code that
you enter before you can log into an account.
Despite the overly ominous headline, this
article from Entrepreneur
offers the same advice: take advantage
of MFA.
The breach of iCloud
is not a testament to cloud security. It
is more a testament to vulnerabilities of the applications or end user that has
access to data stored on the cloud. It
is incumbent on us to take advantage of the security measures offered so we can
all do our part.
Matt Jordan is the Cloud Services Manager for JHC Technology.
He can be reached at mjordan(at)jhctechology.com,
@matt_jhc,
or connect with him on LinkedIn.
